CONCEPT
The Residential Hotel Kyoto owns several serviced apartments in Kyoto.
From the fully furnished kitchen to the spacious bathroom, everything
needed for a pleasant and comfortable stay is provided.
Staying at our properties will make you feel at home.

HOW TO BOOK
-
01
Please check availability.
Please feel free to call or email us anytime
+81-75-574-7267 (9 AM - 6 PM)
info@comfort-stay-kyoto.com -
02
How to Pay
We require all guests to make the payment in advance to check in smoothly.
Once your payment is confirmed, we will email you about the check-in and check-out procedures and how to go to our hotel. -
03
Check-in and Check-out
Check-in time is from 16 pm to 22 pm. Please call for a later check in or if you have any special requests concerning check in time.
When you check out, please just leave the room. Except in case of problems, you do not need to inform us.
When leaving, please make sure to take all your personal belongings with you. -
04
Cancellation policy
In case of cancellation, cancellation fees might be charged.
Cancellation Fees (% of the total price charged)
-Cancellation on the check-in day and No Show 100%
-Before 1 day - 3 days 50%
-Before 4 days - 14 days 30%
-Before 15 days or more 0%*For payment made by credit card, please see with your bank for the refund date.
Q & A
- Check in time
- Please check in between 16:00~19:00.
*NOTICE: Our staff is not stationed 24 hours at the reception.
- Housekeeping
- There is one free cleaning every 5 days.
Otherwise you will be charged for 3000 yen per cleaning.
- Additional Towels and Linen
- Additional charge
To have additional towels and linen, please ask our staff at the front desk.
- Child Fee
- Children under 6 years of age are free of charge.
*Only 1 child per bed is accepted
Regardless the age, if your children need their own bed, the same rate as an adult will be charged.
- Smoking
- This is a non-smoking room.
Smoking on the balcony is also prohibited. Thank you for your understanding and cooperation.
- Concierge
- For further information, please feel free to contact us.
*To make restaurant reservation, call a taxi, etc.
Feel free to ask at the reception.